Receptionist

Job Summary We are seeking a professional, friendly, and customer-focused Female Hospital Receptionist to join a healthcare facility in Makkah. The successful candidate will be responsible for welcoming patients and visitors, managing appointments, handling inquiries, and ensuring a smooth and professional reception experience. Key Responsibilities - Welcome and assist patients, visitors, and guests professionally. - Manage patient appointments, registration, and check-in procedures. - Answer incoming telephone calls and respond to inquiries in Arabic and English. - Direct patients to the appropriate departments, doctors, or healthcare staff. - Maintain accurate patient records and update information in the hospital's system. - Coordinate with medical and administrative teams to ensure efficient patient flow. - Handle patient concerns courteously and escalate issues when necessary. - Maintain confidentiality of patient information and comply with hospital policies. - Support general administrative tasks and maintain an organized reception area.