Fursa Saudi manages 5 data types including ai usage logs. Helps you organize, track, and share your work in 1 place for teams and solo users.

External role

SA-Creative Pro (Saudi and GCC Nationals)

Apple

Saudi ArabiaRef 200598713Listed 9 Nov 2026

Advertised from 9 Nov 2026

About this role

As a Creative Pro, you advocate Apple’s ecosystem to customers, the store team and the broader community. You facilitate learning and deliver Today at Apple sessions and events. The role requires retail, sales or related work experience, experience training or mentoring peers on products and sales capabilities, proficiency in the local language, and availability for a schedule that may include nights, weekends and public holidays.

At a glance

Country: Saudi Arabia
Department: Apple Retail
Shift: May include nights, weekends and public holidays, based on business needs

What you will do

Promote and deliver engaging Today at Apple sessions about Apple products and services that encourage active customer participation and team engagement.
Generate excitement, engagement and enthusiasm among the internal team and customers for Apple products and services through Today at Apple programming and events.
Identify what excites customers and what they care about in the local community, connecting them to relevant programming and activities in all areas of the store.
Serve as the ambassador of Apple’s products and services to peers by supporting learning opportunities and acting as the facilitation subject matter expert in the store.
Mentor and train Today at Apple team members to develop their knowledge and skills.
Drive ownership by recommending solutions that meet customer needs and help create owners.
Seek, analyze, interpret and act on feedback from peers and customers to improve the Apple Store experience.
Maintain knowledge of new products, technologies and trends to facilitate relevant sessions.
Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.

What the employer is looking for

Be available to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Have experience training or mentoring peers on products and sales capabilities.
Be proficient in the local language, both written and spoken.
Connect with customers through storytelling and adapt facilitation styles to meet the needs of the audience with many learning styles, sizes and settings.
Understand the benefits of the Apple ecosystem and influence others to see those benefits.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Work in a fast-paced environment and balance multiple priorities at the same time.
Demonstrate a deep and genuine connection to Apple’s passion for delivering the best customer experience possible.
Be curious and open to learning from others and helping each other grow.

The advert in full

Apple Retail brings together Apple’s expertise to help people do what they love, delivering an only-at-Apple experience. The team works together to foster a culture where everyone belongs and is inspired to do their best work. As a Creative Pro, you advocate Apple’s ecosystem to customers, the store team and the broader community. By facilitating learning for the store team and customers, you help them understand the possibilities created by Apple technology and inspire customers to discover, own and love Apple products. Responsibilities include promoting and delivering engaging Today at Apple sessions about Apple products and services; generating excitement, engagement and enthusiasm among the internal team and customers through Today at Apple programming and events; identifying what excites customers and what they care about in the local community and connecting them to relevant store programming and activities; supporting learning opportunities for peers and acting as the store’s facilitation subject matter expert; mentoring and training Today at Apple team members; recommending solutions that meet customer needs; seeking, analyzing, interpreting and acting on feedback from peers and customers to improve the Apple Store experience; maintaining knowledge of new products, technologies and trends; demonstrating familiarity with internal support resources for customers who want to expand their technical knowledge; performing other tasks as needed, including customer-facing activities on or off the sales floor; and contributing to an inclusive environment by respecting differences, being curious to learn and demonstrating Apple’s values of inclusion and diversity. Minimum qualifications include availability to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attending work as scheduled, in line with local laws and subject to approved accommodations; experience in retail or sales, or related work experience; experience training or mentoring peers on products and sales capabilities; and proficiency in the local language, both written and spoken. Preferred qualifications include connecting with customers through storytelling and adapting facilitation styles to audiences with different learning styles, sizes and settings; understanding the benefits of the Apple ecosystem and influencing others to see those benefits; working in a team environment with shared responsibility and accountability; balancing multiple priorities in a fast-paced environment; a deep and genuine connection to Apple’s passion for delivering the best customer experience possible; and curiosity and openness to learning from others and helping each other grow.

Languages

Local language (written and spoken)

About Apple

Employer website

Equal opportunity

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations. At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here—in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Important information about this listing

Please read this before you apply. It explains our role in this listing, and what we are not responsible for.

This is not our vacancy. This role is advertised by the employer named on this page, not by Fursa Saudi. We are not the employer, the recruiter or an agent for this role, and we take no part in the employer’s hiring process.

We cannot guarantee the details. The information on this page is reproduced from the employer’s own advert for your convenience. We cannot guarantee that it is complete, accurate or still current, and the employer may change or withdraw the role at any time. Always confirm the pay, terms, location, hours and requirements directly with the employer before you apply.

You apply on the employer’s website. When you continue, you leave Fursa Saudi and complete your application on the employer’s own website. That website, its content, its terms of use and its privacy policy are controlled by the employer, not by us. Fursa Saudi does not receive, hold, process or forward your application, CV or any other information you give the employer, and we have no influence over the outcome of your application.

Listing a role is not a recommendation. Including a role on this page is not an endorsement, recommendation or guarantee of the employer, the role, the pay or the working conditions. Employer names and logos belong to their owners and appear here only to identify the advert.

We never charge candidates. Fursa Saudi never asks candidates to pay for a job, an interview, a visa, a work permit or an introduction. Never send money or personal documents to anyone who asks you to pay for a role, and please report it to us straight away.

Limits of our responsibility. To the fullest extent permitted by law, Fursa Saudi is not liable for any loss, cost, damage or disappointment arising from this listing, from the employer’s website, or from any dealings between you and the employer. It is your responsibility to check that you are eligible to work in the role’s location and that the role is right for you.

Tell us if something is wrong. If you believe this listing is inaccurate, misleading or fraudulent, contact us at contact@fursasaudi.com and we will review it.

Fursa Saudi Ltd · contact@fursasaudi.com · This notice is for information and does not limit any right you have under applicable law.